Return & Refund Policy
Thanks for shopping at Bio Color Energy.
If you are not entirely satisfied with your purchase, we're here to help.
Returns for Refund
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Returns for Store Credit
If, after no more than 7 days, you are dissatisfied with your item you can request a return for store credit. After 7 days there are no returns on open and/or used items. Your item needs to have the receipt or proof of purchase to process the return.
If you receive an item that is defective, please contact us to initiate a refund or an exchange. To be eligible for a defective product return or exchange you must provide proof of deficiency. Your item also must have a receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you have any questions on how to return your item to us, contact us.